Qualification
Qualifying the request: tools, handovers, owners
For CIO, CISO, brand and legal roles, the request form works best from a concrete account of the current stack rather than a generic brief. It should name which tools are in use, where signals are copied by hand, and who owns each function. With that, dotNice can separate a one-off consolidation map from a standing operating model, a discovery-to-enforcement integration or a reporting build — and recommend clearly what to join first.
The review is most valuable when the buyer can describe the current friction: which detections wait in an inbox, which resolved cases never update the inventory, which report takes four exports to assemble. A request is qualified when it states the tools, the handovers and the owners. The output is a scoped operating model — four functions joined, with owners — not a service catalogue.
The cost of waiting belongs in the same record. A fragmented stack means cases fall between tools while the team pays for four subscriptions that do not connect. Quantifying that — stalled handovers, manual glue, slow reporting — is what moves platform consolidation from a backlog item to a funded decision with an owner and a cadence.